ICVA Support Center

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FAQs

Candidate

What if a fire alarm, power outage, or other disruption happens during my exam?

Category: NAVLE - Scheduling & Exam Day /

Report it to Prometric at the test center immediately, or through Prometric's website within 10 business days, and then file ICVA's online grievance form with the date, time, location, and details. See the Scoring, Retakes & Grievances section for the full grievance process.

  • Exam Day, Grievances

in NAVLE - Scheduling & Exam Day

FAQs

 

Knowledge Base Topics

 
  • Category: NAVLE - Scheduling & Exam Day
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  • Last Modified: 10/12/2026